Project People
reading
Full Time
Permanent
Key Responsibilities:
Technical Support:
Provide technical assistance and remote support for clients, field engineers, and maintenance teams on energy systems such as solar PV, wind turbines, and battery storage systems.
System Monitoring:
Monitor the performance of energy systems through SCADA, energy management systems (EMS), or other platforms to identify potential issues and inefficiencies.
Troubleshooting and Diagnostics:
Diagnose and resolve issues in energy systems, including electrical, mechanical, and software-related problems. Collaborate with field teams to ensure timely issue resolution.
Customer Support:
Assist customers with technical inquiries, system configuration, and performance optimization. Provide clear communication and support to resolve issues quickly and efficiently.
Maintenance and Testing:
Assist in the development and execution of preventive maintenance programs to ensure energy systems operate at peak performance. Support testing and calibration of equipment as needed.
Technical Documentation:
Create and maintain documentation such as service reports, technical manuals, and troubleshooting guides for internal and external use.
Collaboration:
Work with cross-functional teams, including project engineers, operations, and sales teams, to provide technical input and ensure that energy systems meet customer requirements and specifications.
Training:
Provide technical training and support to clients, field personnel, and internal teams on energy systems, monitoring tools, and maintenance procedures.
Requirements:
Experience:
Skills:
Hours of work: 37.5 hours per week
Location(s): Reading/client sites/home
Project People
reading
Full Time
Permanent