Project Worker Complex/Support Worker

37.5 hours a week

Monday Friday on a rota basis ( 8am-4pm) (3pm-10:30pm)

The service provides flexible housing-related support to clients who have been rough sleeping.

Job Role:

• Produce risk assessment and risk management plan
• Hold a caseload of 8-10 low support key clients and conduct regular key working sessions resulting in agreed Support Plans
• Work in partnership with other relevant agencies and the clients
• Promote activities that support recovery including social activities, exercise, healthy eating etc.
• Take part in running activities or small groups

Please note: this role involves lone working

To apply for this role, you must have:

• Experience of working with vulnerable adults with complex support needs (including substances use, offending, mental ill health, complex housing issues and/ or any other support needs)
• Working knowledge of being able to support clients into supported accommodation, the private rented sector or other move-on options, with a demonstrable understanding of Housing and other related legislation.
• Experience of working with clients who may experience multiple disadvantages and as a result have been rough sleeping and/or homelessness
• Experience of effectively working with partner agencies and developing contacts and networks across a wide range of local services; to enable effective signposting
• To ability to be analytical in approach, respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations
• The sensitivity and flexibility to find ways to work with clients who may be reluctant and have a low level of engagement with services
• An understanding of the principles of assessment and risk, planned support, key working, goal setting, and advocacy with vulnerable people
• A level of numeracy, literacy and comprehension to input data and the ability to use emails, common computer packages and databases.