LEV Technician

Job Overview:

We are seeking an LEV Technician to join our team at Fernhay. Fernhay is a design-manufacturer of four-wheeled cargo bikes that are delivered and maintained by the Aftersales Service team. As an e-cargo bike technician, you will assist in providing maintenance and repair services for electric-assisted bicycles and other related project equipment. This is an intermediate position that offers an opportunity to develop automotive engineering experience through LEV fleet coverage.

Responsibilities:

- Assist in diagnosing and repairing four-wheeled electric bicycles, including but not limited to hydraulic brake systems, steering alignment, dual-motor powertrain software, steering column assembly.

- Perform weekly preventative maintenance inspections at customer sites, and complete in-warehouse PDI inspections for new fleet deliveries.

- Provide excellent customer service, with clear and friendly communication.

- Maintain a clean and organized work area, and take good care of repair equipment.

- Assist in inventory management and stocking of parts and accessories.

- Record all services provided on Fernhay data tracking software.

Experience:

- Intermediate knowledge of bicycle mechanics, including the ability to troubleshoot, rework, and assemble light-automotive components like driveshafts and coil suspension

- Familiarity with hydraulic brake lines, axle bearings, power junctions and motor controller software

- Ability to lift heavy objects (up to 25-30kg) and perform physical tasks such as bending, stooping, and reaching

- Basic math skills for retail transactions and inventory management; data input for service tracking and travel reports

- Sales experience or customer service skills are a plus

- Experience with power tools/automotive equipment is preferred

About You:

You are a passionate, hardworking person with a love for producing quality results. You enjoy communicating with customers and appreciate a good challenge. You approach tasks with a curious mind and a calm demeanor, with a high level of attention to detail and a personal standard of work. International travel excites you, and remote working in unfamiliar environments doesn’t trip you up. You share knowledge and connect with your teammates, and are a strong gameplayer either working alone or part of a team.

If you have a passion for bicycles and technical learning, and would like to join a skilled team of mobile eQuad technicians, this is a great opportunity for you. We offer on-the-job training and the chance to work with experienced technicians in a supportive environment. We are glad to offer a paid position to the right applicant, and we value our employees' contributions with competitive compensation based on experience.

To apply for this position, please submit your resume highlighting your relevant experience in LEV technical repair. We look forward to reviewing your application!

Job Type: Full-time

Pay: From 30,000 to 40,000.00 per year

Benefits:

• Paid Time Off

Schedule:

• Monday- Friday: 8-hour Day Shift
• Weekends as needed – but rarely!

Experience:

• Mechanic experience: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Travel as needed:

• EU Travel Required

Willingness to travel:

• 100% (Required)

Work Location: Mobile / In-house