Merrifield Consultants
London
Full Time
Permanent
Merrifield Consultants are delighted to be partnering with a prestigious Membership Organisation to recruit a Membership Service Advisor. This role offers an exciting opportunity to contribute to the success of a dedicated Membership operations team.
As a Membership Service Advisor, you will manage and resolve complex and high-risk queries and complaints, oversee operational processes, and drive improvements in customer service. You will play a key role in ensuring exceptional service delivery and supporting the achievement of team and organisational goals.
Salary: £36,000 per annum
Contract: Fixed-Term Contract until 31 October 2025
Location: London
Hybrid: 2 days a week in the office
Responsibilities:
Person Specification:
If you are a skilled professional with a passion for delivering high-quality customer service and are looking to make a significant impact, we would love to hear from you.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Merrifield Consultants
London
Full Time
Permanent