Customer Service and Sales Account Manager

Are you interested in helping our clients create their dream home solutions by giving them control and entertainment solutions to enhance their life?

If you have a real passion for the very best in customer service, pride yourself on excellent communication and relationship building skills and are motivated by keeping an eye on the smallest day to day details, whilst displaying the vision to contribute to broader, longer-term objectives, then we have a great opportunity for you to join our tightly knit team and help our clients realise their dreams.

Benefits

Salary between £22.5 -25K (plus bonus scheme)

20 days holiday plus 8 bank holidays.

The Role

The role is suitable for an organised and proactive person. You will be dealing with all incoming lighting control, blind and audio-visual enquiries, discussing client requirements, inputting customer details into our CRM system, providing the appropriate information to customers, scheduling appointments and liaising with our engineers the details of the clients requirements and project specification.

You will be based in our offices in Pontefract and work as part of a small, valued team where you can be proud of what you achieve, because we are proud of all of our team.

Key Responsibilities

Key responsibilities to include (but not limited to):

• Placing orders with our distributors.
• Filing all purchase orders.
• Answer office phone.
• Collecting the sales figures and publishing once a week.
• Become adept in Act, creating and supporting campaigns.
• Entering all blind leads and generating Act reports to deliver to the managing director, suppliers and manufacturers on a weekly basis.
• Collecting all employee s time sheets and allocating the time to Master project folder, report data to the managing director weekly.
• Collecting all the expenses from members of staff on a monthly basis.
• PA to lighting and blind expert
• Creating Lutron HomeWorks databases.
• Producing quotes for lighting control and blinds.

Skills & experience

• Excellent telephone manner
• An organised approach to deal with and follow up on all enquiries
• Previous office experience and use of CRM systems or similar admin data bases

The Company

Established in 2005, Clearly Automated provides expertise in all aspects of home automation, smart home, multi-room audio and video, intelligent lighting and home cinema installation. Our team of highly skilled people can help our clients realise their dreams and provide the control and entertainment solutions they want to enhance their life.

We believe that we are only ever as good as the last installation we ve done and so we ensure our clients get the very best attention and benefit from our extensive knowledge and the immense pride we all take in our work.