Accounts Receivable Administrator

Life’s Good at LG

At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.

We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if:

You are a smart cookie. You like to dig into the data and find creative solutions.

You are motivated and driven. You thrive on a challenge and want to be No. 1.

You are a people person. You like helping people out and you want to understand where they’re coming from.

You’re honest and you will speak up (politely of course), but you do it because you care and because it’s the right thing to do.

Overview

This is a fantastic opportunity to join our Credit Control and Accounts Receivable team as an Accounts Receivable Administrator. Our Credit Control and Accounts Receivable team is responsible for collection and processing of debit notes. As a A/R Administrator you will assume responsibility to manage a portfolio of accounts by debit note resolution and proactive cash collection to terms and in a timely manner. In addition, you will do debit note management and analysis, account reconciliation, resolving invoice queries and debit note disputes within specific timescales and monitoring held order status. Cash collection forecast debit note forecast. Management of the Direct Debit ledger will also be a key part of your role.

Role & Responsibilities

• Debit note management including processing on to internal on-line system
• Debit note/Chargeback analysis
• Internal and external chasing of high volume of debit notes to resolution.
• Bi-Weekly Direct Debit Collection and management of the Direct Debit ledger.
• Proactive Query resolution of invoices and debit notes
• Cash Collection by telephone, & e mail
• Reconciliation and maintenance of customer’s accounts
• Liaise with the Credit Analyst in respect of c/limits and held order issues
• Liaise with the Credit Analyst in respect of held orders
• Internal/external meetings
• Raising of promotional/price credit notes

Skills, Education & Experience

• Experience within an AR team with at least 5 years’ experience in a similar role ideally worked in a blue chip company.
• Strong query management (debit note) skills with a good working knowledge of Microsoft Office packages with intermediate to advanced Excel skills
• Experience of Oracle based system is an advantage
• Highly numerate, analytical, highly organised and with a good eye for detail
• Excellent interpersonal and communication skills at all levels
• Ability to multi-task and manage multiple work streams to tight deadlines
• Ability to work under pressure in a busy environment
• A self-starter who is able to work both independently and as part of a team
• Able to solve problems and customer related issues; proactive and takes initiative
• Flexible and willing to adapt to changing business requirements
• Experience of working within a performance management environment – KPIs and Service Level Agreements

Benefits

• 9% Employer pension contributions
• Private Healthcare for employee & family
• 25 Days’ annual leave (+ public holidays)
• Staff Discount
• Subsidised Cafeteria

Equal Opportunities Statement

LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

Right to Work

Please note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.