Communicate and provide information by relevant methods internally and externally to ensure an efficient and effective service to clients in-line with their requirements.
Manage, organise and update relevant data including electronic planner with Service Manager.
Follow up calls and communicate with clients to keep them informed of progress.
Act as a direct interface between engineers and the Service Manager – help manage and co-ordinate the organisation of engineers as required.
Formatting reports
Deal with customer enquiries & feed-back regularly.
Be responsible for the management of portfolio of sites and renewal of contracts with Director.
Assist with the ordering of spare parts as required from suppliers and tracking/chasing of orders.
Processing Of Engineering/Subcontractor Paperwork And Completing KIP Spreadsheets