Benefits of being a Customer Service Sales Advisor
- A competitive OTE of £26,500 to match your expertise
- Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
- Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel
- A furry friend perk – a subscription to Tails.com for your beloved canine companion
- Wellbeing support through free access to services that enhance your mental and physical health
- Comprehensive dental plan and priority access to a private GP
***** Concentrix was named as a Top Company For Career Growth******
Responsibilities of the Customer Service Sales Advisor
- Receiving inbound calls with our customers and establishing their needs and building rapport
- Achieving and exceeding sales, productivity and customer satisfaction targets
- Maintaining and proactively improving sales skills, product knowledge, competitor knowledge and offer management
- Developing relationships with customers and encouraging referrals
- Ensuring accurate information, quotes and pricing information to customers
- Upselling and cross-selling products and services in order to maximise opportunity to retain
- Following all appropriate FSA regulations
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To be a Sales Advisor you'll need:
- Exceptional customer call handling skills
- Exceptional customer call handling skills
- Track record of delivering results and exceeding stretching targets
- Proven sales ability and experience of challenging sales environment
- Computer literate