Project Start Recruitment Solutions
Warmley
Full Time
Permanent
Our client is a successful and established Heating & Electrical company who are looking for an experienced Customer Service Administrator (ideally within the gas heating sector or similar).
They have an excellent reputation and are a Which? Trusted Trader.
Ideally we are looking someone with Customer service, Scheduling and contract management experience. This is a desk/phone-based role so enjoying customer service interactions is essential.
Key internal relationships will include the Service Department, Customer Care Department & The Engineering Team.
Role Requirements;
An integral member of our team, playing a crucial role in ensuring smooth service operations and consistently delivering high levels of customer satisfaction.
You will work collaboratively with the team to;
Customer Liaison:
completion of work.
problems promptly.
Contract Management:
for servicing schedules.
compliance requirements.
Administrative Support:
service reports, customer interactions, and financial transactions via our CRM system.
indicators and areas for improvement for contracts.
Team Coordination:
administration matters for contracts
Person Specification;
Organisational Skills;
tasks simultaneously.
This role is office hours, Monday to Friday and has a salary of £25k.
The role is for thriving local business that offers all staff a holiday Loyalty scheme, Pension scheme and a commitment to training and development for all its staff.
If you are an experienced Customer Service Administrator looking to take the next step in their career then please send your cv through now!
Project Start Recruitment Solutions
Warmley
Full Time
Permanent