Business Support Administrator - Wolverhampton / South Staffs

The Business Support Administrator will play a crucial role in ensuring the smooth operation of our company's administrative functions. This position requires a highly organised, detail-oriented individual who can handle multiple tasks efficiently and provide comprehensive support to various departments. The ideal candidate will have excellent communication skills, a proactive attitude, and the ability to work both independently and as part of a team.

We are recruiting for two positions: 1 x Full Time and 1 x Part-Time.

The Full-Time role will be 5 days a week, with up to 2 days home-working and the opportunity to co-work in a flexible meeting space in WV10. The Part-time role will be 3-4 days with a minimum of 3 days in the WV10 office.

Equipment will be provided where necessary and the successful candidate will report directly into our Managing Director, Antony Hyett.

We are looking for the full-time role to commence in October/November 2024 and part-time role to commence in November/December 2024.

Administrative Support:

• Provide general administrative support to the team, including managing emails, scheduling meetings, and handling phone calls.
• Prepare and edit correspondence, communications, presentations, and other documents.
• Manage and maintain executives’ schedules, appointments, and travel arrangements.

Document and Data Management:

• Create, maintain, and organise electronic files, ensuring all documents are up-to-date and accessible.
• Handle confidential information with discretion and integrity.
• Accurately input and update data in company databases and systems.
• Generate reports, summaries, and presentations as needed.

Customer Service:

• Respond to inquiries from clients, partners, and team members in a professional and timely manner.
• Act as a point of contact for internal and external clients.
• To be comfortable responding to initial sales calls from schools and confident to speak with existing clients. 

Office Coordination:

• Assist in the planning and coordination of company events, meetings, and conferences.
• Ensure the office environment is well-organised and professional.

Project Assistance:

• Support various projects by conducting research, compiling data, and preparing documents.
• Collaborate with team members on project timelines and deliverables.
• You will be required from time to time to travel to support school workshops and special events across the country. Travel and expenses will be covered.
  

Essential:

• The successful candidate will undergo a Enhanced Disclosure and Barring Service check prior to commencing the role. This is to ensure they are suitable to work with children. Failure to provide a clear Enhanced DBS check will void the candidate from this process.
• Must have access to your own vehicle and have a full UK driving licence.
• Must be legally able to work in the UK. We will not sponsor candidates who are not already legally able to work in the UK.

Education and Experience:

• A-levels or equivalent; Certifications in Business Administration or related field preferred.
• Previous experience in an administrative or support role is preferred.

Skills and Abilities:

• Proficiency in Google/Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Ability to multitask and prioritise tasks effectively.
• Professional and courteous demeanour.
• Ability to work independently and as part of a team.

Desirable:

• Experience in the Education sector
• Have previous Management experience
• Have previous experience working remotely, to be self-motivated and diligent when working on your own. 
• Have an interest in STEM (Science, Technology, Engineering and Maths)

Personal Attributes:

• Proactive and resourceful.
• Reliable and trustworthy.
• Clear communicator.
• Adaptable and flexible to changing priorities.
  

• Competitive salary based on experience and qualifications - £23,000 per annum - £27,000 per annum depending on experience. This is pro-rata for the Part-Time position.
• Opportunities for professional growth and development.
• Supportive and inclusive work environment.
• Annual Leave, Sick Leave, Maternity Leave & Paternity Leave:
• For a full time role, staff will receive 28 days annual leave (including Bank Holidays).
• Statutory Sick Pay (SSP) for up to 28 weeks.
• 100% pay for the first 4 weeks of Maternity Leave, followed by 2 weeks leave on 50% of average weekly earnings, then Statutory Maternity Pay for up to 33 weeks.
• 4 weeks Paternity leave at 100% pay, and 2 weeks leave on 50% of average weekly earnings.

Additional Information

• Applications will be accepted until Friday 11th October 2024.
• Interviews will commence from Wednesday 16th October 2024.
• Hyett Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• This role will be subject to a six month probation period for the successful candidate.
• Make an application by completing the form below.