Project Manager in North/Midlands

Job Title: Major & Complex Claims - Project Manager

Job Purpose:
Lead and deliver safe commercial restoration projects across the UK, ensuring timely execution, high customer satisfaction, and adherence to budgeted profitability.

Key Responsibilities:

• Conduct surveys, prepare detailed reports and estimates for restoration projects.
• Organize resources, including labor, materials, and H&S documentation, for project execution.
• Manage project sites, ensuring all works are planned and executed safely.
• Monitor project progress, implement corrective actions as needed, and maintain communication with customers.
• Ensure compliance with health and safety regulations and all relevant legislation.
• Collaborate with administration to maintain accurate job financials and maximize staff utilization.
• Provide technical support and pursue sales leads for business growth.
• Address customer queries and manage any complaints according to procedure.
• Complete all necessary administration and reporting.

Key Interfaces:

• Policyholders, Loss Adjusters, Insurance & Non-Insurance Clients, MCC Team, and more.

Specialist Knowledge:

• Commercial damage project management, health & safety management, project scoping, and resource planning.

Skills & Abilities:

• Strong leadership, planning, decision-making, and communication skills.
• Ability to foster customer relationships and drive business development.

Education & Experience:

• Good general education with GCSEs in English and Mathematics.
• BDMA Accreditation is desirable.

Performance Measurement:

• Project profitability, customer satisfaction, and key performance indicators.

Join Us:
If you're a results-driven professional ready to manage complex projects in a dynamic environment, we want to hear from you!