Join us as a Product Manager for the Client Experiences team
At NatWest Boxed we’re looking for someone to lead and be accountable for the success and outcomes of the cross-functional teams building the key interfaces our clients engage with to deliver their propositions.
- You’ll be managing a team of Product Owners, Technical Writers and Business Analysts to maximise the impact of features that are developed working in partnership with Engineering Managers
- This is an opportunity for you to make your mark on the future of our NatWest Boxed Banking-as-a-Service proposition
What you'll do
We’re looking for a true leader who wants to take full ownership of their role. You’ll demonstrate this by delivering new and enhanced products across all categories while keeping an eye on regulation and legislative requirements.
You’ll also be:
- Developing a vision for the direction of your Mission team to transform our client facing APIs, API Gateway, API Ops, Documentation and Client interaction points to enable NatWest Boxed to support our clients in providing the best embedded finance products
- Working with your teams to understand and solve colleague and user problems aligned with our vision and business OKRs
- Creating loved products, drive colleague engagement and efficiencies to help the Boxed business scale
- Ensuring product ways of working are being adopted and continuously improved by your teams and the wider organisation as part of the end-to-end product lifecycle
- Ensure that work is appropriately scoped, estimated delivery goals are understood and progress against goals is clearly communicated to business stakeholders
The skills you'll need
You’ll already be a capable and experienced product leader with knowledge of how to drive customer value, meet deadlines on budget, and with the ability to demonstrate strategic talents. Your communication skills need to be excellent and you’ll have a commitment to succeed in everything you do.
You’ll also be expected to have:
- Extensive experience working with APIs as consumer products, especially in Financial Services
- Proficient in product leadership, ideally with some in financial services
- High attention to detail including proven ability to manage multiple, competing priorities
- Excellent stakeholder relationship building and collaboration skills
- Confidence leading successful consumer products from concept to adoption, with experience in all stages of the product life cycle