Key Account Manager FMCG

Account / Commercial Manager - up to c 65k, car or allowance, 10% bonus plus usual benefits.
Fully flexible regards location - this role can be 100% hybrid.
Food / FMCG experience is essential as is experience for dealing with the major food retailers - specifically Morrisons & Aldi.

Job Purpose

To develop a strategy for the accounts that delivers againstcompany/customer KPIs, deliver budgeted sales, track spend and profit measures and be recognised as the undisputed expert in the relevant customer space both internally and externally.

Key accountabilities and responsibilities

The responsibilities will consist of but are not limited to:

Full P&L responsible for a portfolio of customers - specifically within Retail.

Maintaining & developing current accounts whilst bringing new customers to the business.

Assisting with the Delivery of the Company Strategy.

Implementing, negotiating and managing Customer Plans to deliver mutually profitable sales growth in-line with company/customer KPIs.

Establish and maintain the appropriate invoice pricing structure, delivering cost increases as required

Manage, monitor & drive ROI of trade spend at all levels off-invoice, promotional, fixed, contractual ensuring 100% conditional

Leverage Category Management principles to deliver win win solutions including distribution, new listings and range review gains

Developing a mutually profitable business plan; framework for growth on all key metrics.

Working closely with the Development team on business planning and leading cross functional teams.

Ensure good housekeeping via efficient ledger query management (price, invoice, claims)

Adhere to Internal process & timescales for forecasting & business planning

To personally ensure that all aspects of Due Diligence (Food Safety, Quality and Legislation) are adhered to.

To personally take the appropriate and reasonable action in the event of witnessing a breach (or potential breach) of Food Safety, Quality or Legislation

Required Technical skills:

Experience of food service is essential to succeed in this role

Excellent verbal and written communication skills

Strong presentation skills with the confidence and passion for selling

Excellent negotiator and results driven

Experience of effective external stakeholder management

Demonstrable experience in a fast paced sales environment

Good market awareness coupled with the ability to build, lead, negotiate and conclude commercially sound Customer Plans and Core Business.

Required Personal attributes

Educated to degree level.

Strong commercial acumen, confidence to make commercially sound decisions.

Ability to build, lead, negotiate and conclude commercially sound customer JBPs.

Experience in dealing with multiple customers at various (incl Senior) levels.

Proven ability in analysing and interpreting all available data.

Demonstrates good customer awareness.

Excellent relationship building skills.

Excellent communication and presentation skills.

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