This is an exciting new opportunity for a forward-thinking individual to provide Field Service Manager covering a northern regional area with onsite and remote support to our existing healthcare contracts at their hospital sites. The successful candidate will have excellent problem solving and data analysing ability whilst demonstrating a wide range of technical experience to drive efficiencies of our contracts.
Key Responsibilities
- Analyse data and plan and forecast requirements for new and existing business.
- Project lead on installation and ongoing maintenance of Sharpsmart services.
- Manage stock management cases through cause, effect, analysis methods.
- On-site logistics scheduling, planning and training.
- Analyse and complete stock optimisation to improve contract efficiencies.
- Provide customer familiarisation and handover training of contracts.
- Provide on-site and remote customer support for routine maintenance of services and future customer requirements.
Candidate Profile
- Minimum of 2 years’ experience within a customer facing service provision role
- Full UK driving licence
- Project management skills
- Excellent problem-solving ability
- A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations
- Excellent communication skills (verbal, written, listening)
- Understanding of MS programmes (excel, word, power point)
- Understanding of the Health Care Industry
- Proof of qualifications
- References from former employers and key customers
- Employment will be subject to a DBS check (Standard)