Senior Account Manager - Award Winning B2B Marketing Agency

The Think Tank is a top 10 independent B2B marketing agency and Agency of the Year 2024, based in Holborn, London. We provide international marketing services for our clients around the world and celebrated 30 years of successful marketing in 2023. Due to an expanding client portfolio we are on the look out for a Senior Account Manager to join our award winning team.

A minimum of 3-4 years marketing experience in a similar marketing/advertising agency role is essential.

As a Senior Account Manager at The Think Tank your primary role would be to manage your clients in a professional, effective and profitable manner, ensuring that they are communicated with efficiently and timely, and that their projects run smoothly and successfully. Generally you would be first contact for a client and as such you would manage their needs, provide a consultative approach and should be helpful, informative and responsive at all times.

It is essential that you are creative, organised, diligent and structured in your approach to client management as clients and their projects will be numerous and varied.

Specifically your role will involve the following:

• Taking of briefs and advising clients
• Preparation of proposals, budgets, timing plans and quotations
• Preparing and presentation of marketing plans
• Presentation of concepts and discussions around creative execution
• Attendance at client, supplier and internal meetings
• Management of projects from start to finish
• Liaison with and briefing of creative, PR and content team
• Management and liaison with suppliers
• Quality control of projects, including copy, creative and all other aspects
• Effective communication with clients and all team members
• Management of project costs and client invoicing
• Involvement in new business pitches
• Ensure the profitability of your clients
• Briefing and management of junior members of the team as required
• Reporting to senior management on status of clients and projects

Benefits

• 27 days holiday per annum
• Private medical insurance
• Free access to gyms across London
• On-demand GP appointments, physiotherapy and mental health support on your phone
• Variety of fitness and travel discounts
• Cycle to Work Scheme
• Interest free season ticket loan
• Career development and training based on individual needs in The Think Tank Academy
• Regular team events

We are a flexible, vibrant and creative agency who prides itself on delivering the best outcomes for our clients. We operate a hybrid working format and operate from our offices in Holborn.

Our client and staff retention is very high, and the team love the culture of the agency, one that is supportive, flexible and open.

If you think this is the right role for you and want to join an exciting and growing agency get in touch today.