Bowdon Associates Ltd
chorley
Full Time
Permanent
Job Title: Senior IT Support Engineer
Location: Chorley
Salary: £30,000 - £35,000
We have an exciting opportunity for a Senior IT Support Engineer / 3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK.
The Role of Senior IT Support Engineer
Person Specification for the Senior IT Support Engineer
The successful candidate will be comfortable working as part of a team and on their own using their own initiative
Three year’s equivalent work experience within an IT Support / Managed Service Provider environment.
Be able to remain calm under pressure
Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes
Have strong interpersonal skills enabling good verbal and written communication
Strong organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously
Be flexible in their approach to travel and projects undertaken
Be driven to learn new tech and self-improve
A strong understanding of ITIL best practice and frameworks
Technical Skills
Essential
Desirable
Benefits
Healthcare
Career progression opportunities.
**A full driving licence is required to be able to travel to customer sites as required.
Keywords: 2nd Line IT Support, 3rd Line IT Support, IT Support Engineer, Senior IT Support Engineer
Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
Bowdon Associates Ltd
chorley
Full Time
Permanent