Assistant Shift Manager - Production

Location: Tewkesbury

Hours: 45 hours per week

About Us:
Established in 1938, Cotteswold Dairy is one of the UK s leading independent, family-owned dairies. We are passionate about supporting local farmers and delivering the freshest, finest quality dairy products to our customers. Our mission? To be a business where people love to work and customers love to shop.

Role Overview:
We are looking for a driven and results-oriented Assistant Shift Manager to join our Production team. In this pivotal role, you will oversee daily operations, ensuring efficient production schedules, and motivate a dedicated team of 14 Team Leaders and 65 Dairy Operatives. You ll play a key role in maintaining our high standards in product quality, safety, and customer service.

Key Responsibilities:
- Support the Shift Managers in leading and managing the Production Team to deliver on production targets efficiently
- Drive continuous improvement initiatives to achieve excellence
- Ensure compliance with quality and hygiene standards (HACCP, BRC, Health & Safety)
- Manage resources, including employee rotas, holidays, and training programs
- Conduct performance reviews, disciplinary hearings, and team development
- Collaborate with internal departments to resolve issues and maintain smooth operations
- Liaise with customers and suppliers to ensure high-quality service
- Take charge of recruitment and training of production staff
- Minimise wastage and improve machine utilisation for enhanced productivity
- Deputise for the Production Shift Manager as needed

What We're Looking For:
- Experience in the dairy/food industry
- Level 3 Food Safety and HACCP (or willingness to complete within 12 months)
- Strong leadership and communication skills
- Flexibility to work rotating shifts, including early mornings and late shifts
- Ability to solve problems creatively and manage change effectively
- A positive, team-focused attitude with a passion for continuous improvement

Desirable Skills:
- Qualification in Dairy Science
- Health & Safety certifications (IOSH, NEBOSH)
- Previous management experience in production or a related field

Why Join Cotteswold Dairy?
At Cotteswold, we are committed to fostering a culture of teamwork and growth. We provide ongoing training and development opportunities, ensuring that our employees can grow alongside the business. If you are passionate about leading teams, achieving results, and working in a fast-paced environment, we want to hear from you!

Apply Today to become a part of Team Cotteswold and take the next step in your career!