Vehicle Damage Assessor (VDA)

Vehicle Damage Assessor in Wakefield (Leeds)

Main task: To carry out estimates as specified by insurers/customers ensuring that the vehicle repair can be carried out efficiently and that by doing so a satisfactory profit margin can be generated.

Details:

Salary: £(phone number removed)

Hours are 8am 5pm Monday Friday, 30-minute lunch break.

• Competitive salary plus team bonus.
• 30 days holiday including public holidays, plus additional days with service.
• Pension contributions.
• Recommend a friend technician bonus incentive.
• Long service awards.
• Colleague recognition scheme.
• Health cash plan: claim back medical costs.
• Rewards platform: high street discounts.
• Cycle to work scheme.

Duties:

• To prepare manual and computerised estimates efficiently and ensure that it conforms to the requirements laid down by the insurance company/customer so that customer care/satisfaction standards are always maintained.
• Order parts (if applicable) ensuring they are supplied correctly, in full and in time for the vehicle s arrival, which may include returning parts that are incorrect or not required. You are also required (if applicable) to check whether parts received from the supplier, are genuine, non-genuine or second-hand for suitability, before labelling the parts and locating them for future traceability.
• To maintain a file of all estimates undertaken making sure that all work that is not automatically authorised is identified. Ensure that any such work does not commence until authorisation is gained, following up on any unauthorised estimates and reporting reasons.
• Once authorisation has been gained liaise with the body shop personnel and make sure that they understand fully the work to be done as per the estimate. Alternately communicate to the body shop if, by agreement with the insurance company, the vehicle is deemed a total loss .

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