Customer Service Team Member

Join one of the fastest-growing companies in their industry, who work collaboratively as a strong team.You will be passionate about providing customers with an outstanding experience. You will be professional, friendly, and reliable.
Responsibilities:

• Answering inbound calls and emails from customers
• Providing friendly and professional advice on a wide range of products
• Resolving challenging customer enquiries and escalating where appropriate

• Excellent written and verbal communication skills
• Confidence and an exceptional telephone manner with the ability to build rapport with customers
• Some experience in a customer service environment
• High standard of computer literacy, with good Microsoft Office skills
• Reliable and committed to providing first-class advice and service