Customer Service Manager - Waste Management & Recycling Accounts

EXPERIENCED WASTE MANAGEMENT AND RECYCLING / SKIP HIRE / CUSTOMER SERVICE MANAGER / OFFICE MANAGER / SALES MANAGER REQUIRED FOR BUSY ROLE OVERSEEING A TEAM

TITLE: Customer Service Manager - Waste Management & Recycling Accounts

LOCATION: Wakefield Area

SALARY: negotiable depending on experience, plus other company benefits and bonus

YYOU WILL HAVE HAD EXPERIENCE IN ONE OF THESE: Waste Management, Wood Recycling, Clinical Waste, Hygiene Services, Commercial and Industrial Waste, Washroom Services, Metal Recycling, Hazardous Waste, General Waste, Skip Hire

YOU MAY HAVE BEEN A: Customer Service Manager, Office Manager, Sales Team Manager, Internal Sales Manager, Account Team Leader, Account Manager

ROLE: Customer Service Manager - Waste Management & Recycling Accounts

We are currently seeking an experienced Customer Service Manager to join our client's commercial division and lead their Internal Commercial Team. The successful candidate will oversee the existing commercial team, ensure the delivery of excellent customer service, and facilitate bookings and enquiries from commercial customers. This is a hands-on role where you will be responsible for setting standards, developing the team, maintaining relationships with commercial customers, and ensuring SLAs and expectations are met.

EXPERIENCE: Customer Service Manager - Waste Management & Recycling Accounts

Our client is looking for an experienced customer service leader with a background in waste management. The ideal candidate will have experience in leading teams, be highly organised, detail-oriented, and possess excellent communication and time management skills. The ability to manage and delegate effectively, meet deadlines, and work collaboratively with other departments is essential.

YOU WILL HAVE HAD EXPERIENCE IN ONE OF THESE: Waste Management, Wood Recycling, Clinical Waste, Hygiene Services, Commercial and Industrial Waste, Washroom Services, Metal Recycling, Hazardous Waste, General Waste, Skip Hire

YOU MAY HAVE BEEN A: Customer Service Manager, Office Manager, Sales Team Manager, Internal Sales Manager, Account Team Leader, Account Manager