Job Requirements/Description
Role Summary: In this role, you will support the Team Manager in the managing and delivery of all agreed scheme events & projects for your current team's client portfolio. Also, reviewing capacity across the team and offering support, when available, through your Team Manager to help meet targets across the full team and the wider National team. This is a hybrid position where you will work from any Aptia office, as well as from your home address. Here's what you'll be doing: Meeting all agreed targets and communicating with the right people in good time where problems arise on deliverables. Ensuring the work management tools are maintained regularly to reflect the current position whenever accessed. Upkeep for lost and new client processes. Provide coaching, direction, and guidance to direct reports to create a high performing service delivery team. To attend client pre/post renewal meetings where these are in place and any Trustee/Client Meetings when invited. Manage, production and sign off of proformas & system automation. Keeping up-to-date with changing legislation, client requirements and expectations and where a change is effective, take responsibility for implementing and working through identified changes. Here's what we're looking for: Relevant Professional Qualification or working towards Demonstrable management experience in Pensions Administration Experience of managing and developing high performing teams. Experience of managing and implementing change. In depth knowledge of UK pensions legislation. Experience of Client facing service delivery. If you are interested in this role and then we'd love to hear from you. Please go ahead and click apply to submit your CV. Aptia is committed to celebrating the diversity of its employees and are proud to be an Equal Opportunities employer. We strive to create a workplace where all colleagues feel they belong and are supported to succeed in their roles. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to email us at Recruitment_UKaptia-group.com.