Installation Resource Manager

Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion.

We seek an Installation Resource Manager that can be based at either at our Keighley or Clapham office and will be responsible in facilitating creation of the frontline installation resource strategy and implements it through resource allocations.

Key Experiences & Skills

• Resource management and allocation.
• Facilitate front-line installation resource strategy creation. Implement strategy through optimal resource allocations.
• Convert agreed demand plan for future quarters into Installation resource requirements including FL KONE resources, local subcontractors, international subcontractors and KONE pools.
• Indicate cross-border installation resource needs to area level.
• Communicate resource requirement forecasts to local subcontractors and request volume commitment.
• Allocate mid-term Installation resources of FL KONE installers, local subcontractors, international subcontractors and KONE pools based on local supervisor needs within frontline.
• Explore options to solve resource gaps.
• Escalate status of unresolved short-term installations resource risk to short-term forecast (e.g. RUSH reporting) to unit management, delivery operations managers and installation supervisors.
• Confirm frontline installation capacity.
• Allocate subcontractor resources for supervisors or assign resources to jobs in installation resource management tool.
• Maintain supplier data in installation resource management tool.
• Promote proactive and transparent resource planning, analyse deviations, and maintain visibility to subcontracting ratio of the unit.
• Support delivery operations managers and supervisors in using applicable planning tools and methods.
• Provide requirements for selecting suitable suppliers to fulfil the demand (on product and project level) in collaboration with local & area sourcing
  Subcontractor collaboration.
• Responsibility for face-to-face meetings with selected subcontractors for ensuring that resource plans are executed properly Area collaboration.
• Responsible for communicating transparent and up to date status of resourcing in the unit.
• Responsible for gathering and issuing accurate schedule for additional capacity needs and release of the teams.
• Travel to Dublin and Netherlands office, 2x a year.
• Travel to sites and offices within the UK & Ireland.

Skills & Experiences:

• A background in planning and project management is essential.
• Industry experience is desirable.
• A Mechanical, Electrical, Installation background is essential.
• Good presentation skills.
• Ability to work effectively in a highly complex, diverse, changing environment, whilst adapting to change and maintaining focus on key business goals and objectives.
• Effective communication skills, both written and verbal English.
• MS Excel advanced, Power Bi interest / med level
• Excellent problem solving and analytical skills.

Benefits: Competitive Salary, 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Private Health Insurance, Cycle to Work Scheme, Kone Discounts, Bonus, Car, Hybrid Working etc.

This role is not eligible for visa sponsorship.

FL front line