Field Service Engineer

Field Service Engineer

Enfield

30,000 - 50,000 dependent on experience

A global leader in the development and production of sensor solutions for defence and security applications are seeking a Field Service Engineer. You will be primarily field based supporting customers around the world conducting various activities on Naval vessels, Commercial vessels and Shore Based Systems.

Key Accountabilities - Field Service Engineer

+ Travelling within the UK and multiple overseas destinations is a regular feature of this role and requests to travel could be made at short notice, however most visits are short trips lasting no longer than 2 weeks.

+ Carry out service interventions which can include installation, commissioning, troubleshooting and acceptance tests.

+ Completing detailed service reports and expenses on completion of each activity in a timely manner.

+ Communicate effectively with line management any information relating to technical issues seen in the field.

+ Whist in the office, support Customer Services Technical Helpdesk, by responding to Customers emails and when required the writing of Technical Advice Sheets.

+ Strive for Quality, Improvement and Customer Satisfaction.

+ On occasions be prepared to work in excess of the normal 37-hour week or anti-social hours whilst observing contractual obligations.

Skills and knowledge required - Field Service Engineer

+ ONC qualified preferably but not essential.

+ Experience in the field servicing environment, preferably Marine but not essential.