Upgrade Sales & Technical Administrator

Upgrade Sales & Technical Administrator

Location: Uxbridge

Contract Details: Full-time, Permanent

Salary: 26,000 - 32,000 per annum

About Our Client:

Our client, a leading organisation in the manufacturing industry, specialises in upgrades and spare parts for machinery. With a strong commitment to customer satisfaction, they strive to provide exceptional service and support to their clients.

Join their team and enjoy the following benefits and perks:

• Annual bonus scheme up to 4,500
• 25 days holiday plus bank holidays
• Free car parking
• AE Pension scheme through Aviva
• Training and growth opportunities

Responsibilities:

As the Upgrade Sales & Technical Administrator, you will have a crucial role in managing the sales and support of upgrades and spare parts. Your responsibilities will include:

• Managing the processing of quotes and maintaining consistent follow-up communication with customers.
• Coordinating and managing new orders, ensuring timely execution and generating new sales.
• Supporting the internal team with complex spare parts inquiries.
• Overseeing the management of all relevant documentation and logs for upgrades.
• Collaborating with service departments to schedule installation appointments and communicate delivery dates to customers.
• Working towards and exceeding works order targets through effective coordination and execution.

Essential:

• A commercial flair and awareness as this role involves sales with a technical element.
• Computer literacy with proficiency in Excel, Word, and customer management systems.
• A proactive and solution-oriented approach to work, thriving under pressure.
• Excellent communication skills and a positive attitude towards team building.

Desirable:

• SAP or other data management systems.

Technologies:

• Excel, Word, and customer management systems (CRM).

How to Apply:

If you are a motivated individual with a passion for sales and customer service, we would love to hear from you. Please submit your CV.

Please note that only shortlisted candidates will be contacted.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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