Neom Recruitment Ltd
Bradford
Full Time
Permanent
£25,000 Per Annum
Supported Housing Team Leader
Bradford
Full Time (Monday Friday) 35-hour week
£25,000 + Benefits
An opportunity has arisen for Supported Housing Team Leader to work a 35-hour week, reporting to the Service Manager.
You will play an integral part of the business, working closely with the Service Manager in the day-to-day operation of a busy team.
This role requires an Enhanced DBS.
The Role:
Responsibility
Maximise occupancy levels and minimise voids.
Work with approved contractors to ensure that properties are prepared for re-let.
Ensure that properties are turned around within 48 hours.
Welcome new service users and assist them to settle into their new home.
Overseeing tenancy agreements, working closely with service users in understanding responsibility and rights.
Completing housing benefit forms with each service user and ensure that all necessary paperwork is forwarded to the HB department on the day of admission.
Assist service users in making claims to the DWP.
Follow up work with service users to ensure that housing benefit claims are set up and that housing benefit is paid.
Carrying out any arrear s recovery work.
Completing and monitoring budget plans.
Manage service user rent accounts.
Ensure properties are maintained to a high standard.
Understand Enforcement procedures.
Handling neighbour disputes in a sensitive manner.
Handling formal and informal complaints.
Carry out regular health and safety inspections.
Report repairs and overseas standards of works conducted,
Have a clear understanding of safeguarding.
Prepare letters, reports, and documents concisely.
About You:
Must be willing to work flexibly and cover holidays and sickness. Covering for colleagues sometimes at short notice.
A confident communicator that can lead and manage a team.
Can organise and chair meetings.
Ability to work at pace, react/respond to emergency situations and evaluate effectively.
Able to work in the strictest confidence at all times.
Have a good eye for detail.
Must be a car driver/owner.
Understand a promote good housekeeping, health and safety and safeguarding policies.
Promote a positive working environment.
Neom Recruitment Ltd
Bradford
Full Time
Permanent
£25,000 Per Annum