Information Technology Specialist

IT Technician– Huddersfield – £28 – 35K

An established client of ours in the Technology sector are looking for a Service Delivery Analyst to join their internal IT department, on a permanent basis. The successful candidate will Work as part of a team you will be involved in the investigation and resolution of customer and internal support requests. In doing this, you will be responsible for providing a high-quality level of service to both internal and external customers alike and be able to identify and solve issues alongside the existing Technical Services team, who themselves specialise in the support & maintenance of our clients.

You must have excellent communication skills and you will ideally be an all-rounder who is comfortable doing 2nd&3rd Line support

This is an office based role in their Huddersfield office.

Roles & Responsibilities:

• 2+ years’ experience in similar IT role (MSP)
• Excellent troubleshooting skills in all Windows desktop, Mac OSX, and Windows Server operating systems
• Support of Microsoft Hyper-V & VMWare vSphere infrastructures
• Support of all Microsoft products including Office, Office 365 Exchange, Azure, SharePoint
• Supporting on premise and off premise Anti-Spam/Email Security solutions
• Solving both hardware and software faults
• Working with networking equipment including, Firewalls, Wi-Fi solutions and all other network equipment
• Assisting with Domain level DNS changes and fixes
• Anti-Virus and Anti-Malware monitoring, administration, and support
• Monitoring and maintaining client’s infrastructure, patching, internal networks & broadband solutions
• Monitor IT security and support administration functions
• Providing excellent support, including procedural documentation and relevant reporting

This is an excellent opportunity for an enthusiastic and passionate IT Technician to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!

If you’d like more information about the role, please contact Jasmine Brady for more information on 07458160158 / email your CV to Jasmine.Brady@senitor.com