GET STAFFED ONLINE RECRUITMENT LIMITED
London
Full Time
Permanent
Network Support Engineer
City of London (St. Paul s/Blackfriars)
£55,000 - £65,000
Hybrid (2 days remote, 3 days in the office/at client sites)
Permanent, full time
Our client is a boutique MSP looking for a Network Support Engineer to act as 3rd line escalation point, and to perform systems maintenance for all their clients.
The ideal candidate would have previous experience working in an MSP, a CCNP-level technical skillset, a proactive attitude in customer service; a genuine interest in quickly upskilling is essential.
Technical Experience
Desirable Qualifications and Technical Skills
Personal Competencies
The Role
The successful candidate will perform systems maintenance for all their clients, gaining exposure to a wide range of system and technologies. This role also includes acting as an escalation point for the Service Desk for 3rd Line Support tickets, as well as supporting with dedicated internal or client projects.
Engineers are part of an out-of-hours on-call rota to assist with escalations, generally one week per month.
This is an excellent opportunity to join a nimble and agile company, gain exposure to a wide range of technologies and eventually progress into consultancy.
Systems Management
3rd Line Support
Project Work
About the Company
They are an award-winning small, busy, and growing IT MSP and consultancy based in the City of London. Their customers are SMEs within financial, utilities, and real estate services who value expert advice, system reliability and high-quality support that is a cut above the average.
They are a friendly close-knit and supportive team of experts with a can-do attitude and a passion for what they do. Their technical team includes a team of capable Service Desk Analysts, a team of Engineers focussing on Infrastructure, Networking and Security, as well as an internal team of senior Consultants.
They are an equal opportunity employer: they celebrate diversity and are committed to creating an inclusive environment for all applicants and employees, regardless of their gender, race, sexual orientation, disability, neurotype, religion or beliefs. Furthermore, they recognise the importance of helping employees to balance the responsibilities of their work and private lives.
Benefits
Click apply and upload your CV and answer 5 quick questions. They look forward to hearing from you.
GET STAFFED ONLINE RECRUITMENT LIMITED
London
Full Time
Permanent