Project Business Analyst

About Us

We are embarking on an exciting journey of transformation following a recent merger of institutions. To support this transition, our Change Support Unit (CSU) is central to delivering effective change that positively impacts both students and staff.

We facilitate a wide range of initiatives, including project and change management, business process analysis, and strategic organisational change. Join us to play a pivotal role in shaping the future of our institution!

The Role

We are seeking a dynamic Project and Business Analyst to support the successful integration of the post-merger institution by working with our Change Support Unit to deliver key milestones in the integration plan.

As a Project and Business Analyst, you will:

• Capture, analyse, and document business requirements and processes.
• Collaborate with stakeholders to drive business improvements, ensuring solutions meet project goals.
• Lead business and process improvement activities to enhance service efficiency, the student experience, and operational effectiveness.
• Promote the use of CSU toolkits and champion continuous improvement throughout the institution.

You will also engage with stakeholders, develop communication plans, and deliver presentations of your analysis and recommendations to various audiences. A passion for change and the ability to identify opportunities to make a lasting impact will be key to your success.

Key Responsibilities

• Lead and coordinate business process improvement activities.
• Engage with stakeholders to ensure project success and document "as is" and "future state" processes.
• Analyse complex data to identify areas for improvement.
• Deliver presentations and reports, translating analytical data into actionable recommendations.
• Support CSU in promoting continuous improvement, training, and communication with stakeholders.

Plan and facilitate workshops, ensuring stakeholder requirements are met.

About You

To thrive in this role, you will have:

• A professional degree or substantial vocational experience (essential).
• Experience in business process analysis, continuous improvement, and project support (essential).
• Strong analytical, communication, and stakeholder management skills (essential).
• Proficiency in Microsoft Office and project management tools such as Microsoft Project and Visio (essential).
• Experience working in a similar sector such as education, healthcare, or public services (desirable).
• A qualification in Business Analysis, Lean, Continuous Improvement, or Change Management (desirable).

Why Join Us?

We are committed to creating a positive work environment that values collaboration and promotes equality, diversity, and inclusion. Our hybrid working model allows for a balance of on-campus and remote working, ensuring flexibility while maintaining strong collaboration and high-quality service delivery.