Innovative Service Group
cheshire
Full Time
Permanent
Innovative Service Group
c£70-80,000 plus package
This is an outstanding career-developing opportunity for an ambitious operational leader, taking a key role in one of the country’s most innovative business services groups in a role that will see them be fast-tracked towards the Senior Leadership Team.
Differentiating themselves by remaining totally independent and providing bespoke solutions through numerous highly qualified and focussed teams to provide swift solutions and resolutions, whilst creating maximum value for their client & consumer bases underpinned by highly principled humility and passion for what they do.
Replicating that human-focus internally, they have created an upbeat, friendly, innovative, and fast-paced environment with, crucially, market-leading opportunity for advancement. But they seek to continue the development of that culture and environment for the personal and professional benefit of all employees.
This is an energised and innovative culture, which every employee works diligently to foster and continually improve. They are an opportunistic growth company that seeks to deliver long-term prosperity to all employees. Career opportunities are as unlimited as any employees’ aspirations and hunger.
Their innovative service has won them huge recognition and an enviable client list within highly regulated environments as well as huge respect amongst the consumer base but all with an underlying reputation for objectivity. Two decades of achievements and award wins set this ground-breaking business apart from their competitors, and with continued demand for their services and increased capability in their product and service portfolio, their future is as impressive as their history.
A critical element to continuing and increasing the growth and success, is the recruitment of a number of future leaders, to take control and leadership responsibility for a team, but equally to form a new layer of management as this business continues to grow.
This is, in effect, a fast-track, C-Level training role, the chance to join an amazingly progressive and exciting business, get mentored by some of the best Senior Leaders around and form part of the future leadership strategy for this impressive group, or beyond – and do so with full P&L/budgetary responsibility for a manageable-sized business unit AND work in one of the most supportive, proactive, people-centric environment possible, right after they have invested £2m refurbishing their Head Office.
The appointees will quickly become highly professional, commercially aware autonomous business leaders. They will be experienced at delivering various income streams as well as controlling costs where relevant. They will be financially aware, but not specialists in that area. Their specialism will sit within both their operational capability and their overall leadership capabilities, perhaps having led a business unit, perhaps a department, but they will be used to having autonomous leadership responsibility and accountability for teams of at least 60 people in a professional setting. They will be adept at managing workflows and volume performance in this consumer-focussed service business.
Alongside their strong operational & leadership abilities, they will be passionate about people; influential communicators, inspirational and diligent, bringing together class-leading external and internal engagement, along with team leadership qualities all with a truly ‘people-centric’ attitude to secure a bright and profitable future for the organisation as a whole; as well as themselves.
Working with other members of the leadership team, the appointee will lead, train, coach and develop staff to raise capability, creativity, performance and confidence across the team, and the business.
As the business’s leader, you will be expected to set the tone of engagement, working practices, disciplines and routines, to lead by example, share your experience, approach and learnings and to help guide team members when they approach you for advice and support. Each team member has a learning and development plan, which you will be expected to set, review, monitor and implement. You will be instrumental in setting & driving the motivation and inspiration for the team.
The modern office environment, recently enhanced with a £multi-million refurbishment, flexible working structure, multiple free-of-charge sustenance options and break out areas are conducive to promote a supportive, open & authentic culture, perfect for getting to know colleagues across departments & business units, with opportunities to get involved in social, wellbeing, learning and personal development activities. In any given quarter there will be digital learning modules to complete, enabling you to take ownership of your own career and learning development as well as, crucially, leading that of your team.
Key Objectives
Specific Responsibilities
Candidate profile and chemistry fit is critical for these pivotal roles. Working within a fast-paced, professional, innovative, entrepreneurial environment, attitude is as important as experience. The person is everything. These key leadership roles will be instrumental in setting the tone, energy and culture for the business, and in turn design their success. The gravity of success is all about having the right attitude, underpinned with (developing) demonstrable experience.
Suitable candidates will already be high achieving, experienced team/business unit/departmental leaders with a track record of personal success AND success of their team(s) in a professional office environment. They will possess a strong ethos in service delivery, customer engagement and a background in creating and managing a culture of openness & success.
Team Leadership Qualifications
The appointee should be people, results and delivery oriented; hands-on and possess the ability to create a sense of mission and attentiveness to current and future requirements and challenges.
Knowledge/Experience:
Essential
Desirable
Skills/Competencies:
Innovative Service Group
cheshire
Full Time
Permanent