Banking Executive

Banking Executive

Salary - £26,000

Why Zuto?

Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.

Our journey began in 2006, and we're thrilled to have achieved significant milestones along the way. However, we're not resting just yet. We're continuously striving to reach new heights and achieve even greater successes with our team of over 450 Zutonites.

Behind taking a mortgage, buying a car is likely to be the second biggest purchase we make, and we know that our customers rely on their cars to get to work, take their children to school, take elderly relatives out at the weekend, the list goes on.

We have always said, if we were to achieve our purpose of bringing simplicity and transparency to supporting hundreds of thousands of customers into cars, this would only be half of the story. From our very beginnings, we have always known that we were creating something special at Zuto; redefining what success looks like and leaving a legacy that we could all be proud of.

Zuto is committed to nurturing a progressive and inclusive culture and provides equal employment opportunities. No applicant or Zutonite is discriminated against based on age, disability, gender reassignment, marriage and civil partnership, pregnancy, race, religion or belief, sex, or sexual orientation.

Role Responsibilities:

· Checking that paperwork and documentation is complete, accurate and in order, and that all relevant details meet the exacting standards of our lenders.

· Working to prevent and minimise risk of fraud and financial loss for Zuto.

· Using knowledge to troubleshoot and answer queries

· Setting up and authorising payments to dealerships and reconciling incoming payments

· Review cancellation requests and action within Zuto, lender and regulatory requirements

· Able to manage own time, and workload to make sure that key touch points are met with all customers both internal and external

· Adhering to anti-money laundering and other relevant financial legislation.

Experience, skills and qualifications required:

· Excellent attention to detail

· Strong communicator and able to manage multiple stakeholders both efficiently and effectively.

· Can work by yourself but contribute to the team and work well within a collaborative and customer focused environment.

· Strong PC skills, confident in using systems and Microsoft Office (Especially Microsoft Excel & PowerPoint)

· Excellent organisation and time management skills

· A high level of phone skills, being able to explain complex situations in a confident common-sense way

· (Desired) – An understanding of FCA guidelines around “Right of Withdrawal” of credit agreements and other legislation that in vital to how Zuto operates and treats customer fairly

What this role and Zuto will offer you:

This role gives you the opportunity to utilise your strong administrative skills, knowledge and attention to detail to maintain quality and reduce risk in a fast paced and fun sales environment. The role would suit someone who is methodical, risk focused and confident to make sound decisions quickly. You will be delivering a great service to our customers both internally and externally.