About Us:
Please note: we are only considering candidates who are available to start immediately only.
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
As the covering Learning & Development Manager, your primary purpose is to lead and maintain the Retail commercial and operational training programs, ensuring their effective implementation and ongoing management. You will focus on maintaining and embedding existing tools and programs, while confidently supporting strategic initiatives when necessary.
Key Responsibilities:
- Manage and maintain the Retail commercial and operational training program, ensuring it meets the ongoing needs of the business and supports retail team performance.
- Implement and maintain the strategic learning calendar aligned with business goals and evolving individual development needs, with a primary focus on operational training for Retail.
- Proactively revamp and update purpose-fit training content that addresses emerging learning needs, using innovative and engaging learning methodologies to enhance the effectiveness of training sessions.
- Evaluate the effectiveness and anticipate the future return on investment of training initiatives by using predictive analytics and metrics to anticipate the impact of learning on individual and team performance.
- Lead the integration of new LMS, ensuring optimisation and future enhancements to ensure continuous improvement and future accessibility.
- Foster and maintain strategic partnerships with Heads of Department to understand future functional needs and align learning initiatives accordingly.
- Collaborate with People and Talent Acquisition teams to align learning and development strategies with talent management and colleague development plans.
- Oversee the D, E & I agenda, incorporating diversity and inclusion principles into training programs, ensuring that all content reflects and promotes an inclusive workplace culture.
- Actively promote a culture of continuous learning within the organisation, encouraging colleague participation in professional development opportunities.
What You'll Need to Succeed:
Technical:
- Proficient in Microsoft Office Suite, particularly in Excel and PowerPoint.
- CIPD Level 5 qualification or have comparable experience.
- Strong background in Retail Learning & Development with extensive experience in managing and maintaining operational training programs.
- Experience of learning psychometrics’, Insights Discovery certification desirable.
- Experienced in developing diverse learning content and strategic program design.
- Knowledgeable about modern learning tools and methodologies.
- Understanding of Learning Management Systems optimisation and usage.
About You:
- Strategic thinker with strong organisational skills, adept at adapting to change and managing pressure efficiently.
- Exceptional communicator, skilled in team collaboration, promoting a clear and effective learning culture.
- Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions
Please note that UK wide travel is required for this role.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym: Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development: Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift: Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn