To develop new and existing systems, system enhancements and modifications to accurately fulfill the Technical Specifications and Change Request received. To review and analyse assigned requests to provide solutions and indicative timescales in order to provide an efficient and coordinated installation of system changes to meet client requirements.
Principal Job Objectives
- Analyse Technical specifications and be able to develop/modify in house systems accordingly
- Develop system changes and execute installations of developed systems using in house standard practices
- Understand, investigate and produce gap analysis for change requests
- Assist in the provision of accurate Technical Specifications for Third Party products
- To investigate and resolve system errors and crashes
- To resolve allocated bugs/change requests/errors and other helpdesk jobs as allocated.
- Create and maintain documentation detailing the Company’s development methodology and ‘house style’, the documentation will be used as a training aid, and include;
- High-level information on best practice and accepted methods.
- Detailed information on significant processes, e.g. mailing services.
- Provide support and assistance to other developers as required.
- Participate in the provision of relevant training as and when required
- Analyse requests and make recommendations for more efficient ways of achieving the desired systems output
- Enhance systems for increased automation opportunities, efficiency and scalability
- Monitor system performance
- Discuss client requirements and proposed solutions with the IT team or our clients
- Create testing handover documents
- Provide regular status updates to senior management and project team
- Provide input to project delivery governance and development project plans
- Be able to take outcomes and business problems and recommend development solutions
- Attend internal and external client facing meetings
- With the BA assist with providing technical solutions for documenting on change requests
- Liaise and maintain relationships with other departments
- Support and work in accordance with OPAL’s ISO27001 and TCF policies and procedures.
Essential knowledge and experience required at recruitment
- Excellent knowledge of Dbase 5 Novell, DOS and Linux or other appropriate legacy technology
- Experience in requirements gathering and solution writing
- Good organisational and communication skills
- Development Lead experience
- Understand the development and project lifecycles
- Ability to work, at times, in a pressurised and fast moving environment and accurately record time
- High quality of development work
- Ability to adapt to change with a flexible approach
- Experience of working within the Financial Services Industry an advantage
Additional Knowledge required to become fully competent
- Understanding of and the ability to develop in OPAL house standard practices
- Preferred knowledge of single premium and regular premium products.
- FSA competent.
- Acquire and implement knowledge and awareness of ISO27001
Performance Management
- Responsible for the delivery of quality developments, to house standard that meets the needs of the client
- Demonstrate a professional, collaborative and supportive approach to colleagues.
Output Responsibility
- Compliance with industry and statutory regulation.
- Responsibility for producing system development rules and ensuring adherence to them.
- Responsibility for developing and maintaining practices and procedures. Ensuring that these are implemented in a consistent manner with the appropriate level of controls.
- Responsible for improving working practices and procedures.