Customer Service Administrator

Your new company
Hays are working with a large and renowned company based in Bradford who are looking to appoint a Customer Services Administrator on a permanent basis. This is an exciting opportunity to work for an employee-centric business.
Your new roleAs a Customer Services Administrator, your role will involve:+ Process sales orders and enquiries promptly and accurately.+ Process orders via live chat.+ To ensure customer and other records are maintained and updated promptly and accurately.+ To proactively contact customers to agreed schedules as required in conjunction with members of the Customer Response Team.+ To act as the intermediary between the Customer, Purchasing, Logistics and Sales for resolution of queries and issues arising.+ Maintain relationships with existing and potential customers in order to facilitate the growth of the business profitably.
What you'll need to succeed
Good team player with excellent time management skills.Motivated, self-starter who can operate and achieve results with minimum supervision.Strong relationship development and communication skills to foster positive relationships both internally and externallyRealises the importance of customer service.Always ensures that what is promised is carried outProven organisational skillsGeneral office skills with a high level of accuracyAt least 2 years of proven customer service experience
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #