Service Manager

Service Manager Vacuum Technology

Are you a seasoned leader looking for your next career challenge? We are working with a global leader in vacuum technology, who is seeking a Service Manager to lead their UK Service and Support operations. This role is based at their Chessington site and offers a fantastic opportunity for someone with a passion for team leadership and customer service excellence.

About the Role:
As a Service Manager, you will oversee a team of 12, including on-site mechanics, technicians, and Field Service Engineers who travel to customer sites across the UK. While the role is predominantly office-based, you will have the opportunity to visit customer sites and build strong client relationships.

Key Responsibilities:

• Coordinate resources at the Chessington Service Centre to ensure all customer service needs are met.
• Implement service planning strategies, review performance standards, and develop continuous improvement programs.
• Manage the timely processing of invoices, employee time tracking, parts orders, service plans, quotes, and follow-ups.

What We're Looking For:

• Strong leadership and team management experience, ideally in a service or technical environment.
• Excellent organizational skills and the ability to manage resources and priorities effectively.
• Willingness to travel and meet customers as part of the role.

What's On Offer:

• Competitive salary: £50,000 - £55,000 per annum, based on experience.
• Company car and excellent benefits, including healthcare and up to 15% annual bonus.
• A leadership role with career growth opportunities within a global organization.

If you're an experienced manager with a passion for delivering exceptional service and leading successful teams, this could be the perfect opportunity for you!