Collections Advisor

Temporary Collections Advisor - Immediate Start, Birmingham, B2

Weekly Pay, PAYE - £14.50 p/h

Hours: 9:00 - 17:30 Monday to Friday

I am currently on the hunt for an experienced collections advisor to join my client, a leader in student accommodation across the UK, on a temporary basis. You will be responsible for supporting customers through inbound and outbound calls, ensuring that you take the time to understand each individual situation and provide a positive outcome. This is for an initial period of six weeks with likelihood to extend.

Duties Include:

• Outbound calling to Customers regarding outstanding rent owed
• Speaking to customers and setting up payment plans
• Collaborate with internal teams to create resolution
• Calling guarantors about outstanding monies
• Reconcile accounts
• Dealing with each customers with discretion
• Explain the payment options
• Updating details on the system

What we need from you:

• Proven experience in credit control or equivalent
• History with reconciliations
• Good telephone manner
• Good customer service
• History of dispute resolution
• Excellent time management

We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now by submitting your cv

Please contact Freya Thomson at our Manchester Office

(RitzRecEmpBus)