Operations Associate

About One Retail Group

One Retail Group is an international online retailer, brand owner, and marketplace specialist. Our story is humble, growing from a single product launched in 2013, we now own multiple brands in the home appliance, lifestyle and personal care categories. Our future is exciting as we strive to launch onto new platforms and expand our operations even further across the globe.

What does an Operations Associate do?

Based in our London office, you'll be part of our Operations team. The primary function of this team is to ensure that we have the right stock in the right place at the right time. Sounds simple, no? Not quite so straight forward when you consider our increasingly international presence!

As an Operations Associate, you will develop the ability to analyse data, draw conclusions and implement action plans based on your findings. You will be eager to apply your skills in a business environment, contributing to our sophisticated logistics operations. You will have a strong interest in the intricacies of international logistics, managing the buying and selling of goods across various locations and channels. You will focus on minimising costs whilst consistently meeting our customers’ expectations. This role offers you the opportunity to take on significant responsibilities early in your career, making it an exciting prospect for you.

Our ideal candidate would be someone who...

• Works quickly and accurately with an eye for detail.

• Has strong computer and digital skills. We are looking for someone that likes working with data and enjoys using software like Microsoft Excel and Google Sheets.

• Can work autonomously.

• Communicates clearly and succinctly.

• Is driven to succeed, with a passion to help our business grow.

• Who enjoys having responsibility from day one for their work; you’re keen to build a reputation for yourself as a reliable team member who performs to a consistent high standard.

• Wants to become an expert in this field. The more you learn, the more of an asset you’ll be to our team.

Responsibilities

Core responsibilities:

• Manage stock replenishment – ensuring stock is in the right place at the right time. This will help to maintain sales momentum and maximise revenue.

• Data management and analysis – we are a data driven business. We use the sales and stock data available to us to analyse and make important business decisions.

• Working with and managing logistics partners – our partners are an extension of the core team. We pride ourselves on our relationships and need to maintain and strengthen them.

• Ensure freight and logistics costs are competitive, correctly quoted and invoiced.

• Create efficiencies - we are always looking for new, creative and innovative ways to improve our supply chain and logistics to speed up our operations and run it more cost efficiently.

And once you've mastered the core responsibilities you'll also be involved in:

• Forecasting – making intelligent assessments based on the data to decide how much stock is going to be required throughout the year.

• Assisting in the setup of new logistics networks, new warehousing and creating new partnerships with third party suppliers – new projects are popping up all the time and there will be plenty of opportunities to assist in business expansion activities.

• We support other teams by providing them with relevant business updates using the data available to us. We do this by creating relevant reports and digestible data that can inform high level decision making.

We work at pace, we learn fast, where necessary we fail fast. This role will provide you with the chance to leave your mark and make a difference to a very exciting company. We’re proud of our collaborative team and continued high standards as we work together to achieve our shared ambitious goals.

Benefits

Apart from working with great people and enjoying a fast-paced, fun, diverse, collaborative, and supportive culture, you’ll also receive:

• Access to our Bupa Healthcare Cash Plan (post probation)

• 33 days of annual leave (inc. UK Bank Holidays), plus an additional day off to celebrate your birthday

• 5% employer pension contributions via Penfold, the first digital workplace pension provider • Employee discounts on all our brands

• Access to our Cycle to Work scheme via CycleScheme

• Quarterly team socials (recent events include a speedboat trip on the Thames, cocktail making, and roller disco)

• Bagel Wednesday, and fresh fruit through the week