Global Head of Talent Acquisition

At the centre of Treatwell's success is its people driving our ambition to transform the way the hair & beauty community connects with their clients. Leading the recruitment team, you will be driving the hiring goals of our whole business while ensuring we offer the highest level of candidate experience.

Not only will you drive hiring goals, but you will ensure the highest quality of talent operations across the whole talent team, within their tooling, processes, policies, and headcount sign off.

A key figure within Talent Acquisition, you will bring the community together and help train and educate team members on best practices.

You will be responsible for:

• Leading the Treatwell Talent acquisition strategy, driving excellence and enhancing our candidate's recruitment experience across all markets and departments.
• Ensuring that all Treatwellers (and pre-Treatwellers) have the best possible employee experience while valuing inclusivity, responsiveness, and innovation.
• Leading and supporting our company in driving a successful Treatwell Talent acquisition process and system.
• Vendor management: You will be the owner of our ATS, LinkedIn, and all our job boards, ensuring they are sufficient for our needs and providing the best value possible.
• Partnering with the CPO and other leaders, the wider People team, and hiring managers, advising on org design, leadership, internal comms, and employee relations.
• Managing a team of talent specialists, offering them training and development.
• Managing the sign-off and approval workflow for requisitions, ensuring all markets are correctly utilizing the internal recruitment, visa, and referrals policies, managing any escalated situations.
• Setting OKRs aligned to headcount goals.
• Recruiting senior leadership roles where appropriate.
• Using data (both quantitative and qualitative) to create an excellent candidate experience and ensuring we are hiring the best talent possible.
• Producing MI that captures key hiring metrics, spend, and relevant information for board packs.

About you:

• Experienced recruiter with significant hands-on experience in recruiting roles from sales to software engineering.
• A pro-active senior leader with a collaborative and data-driven approach.
• Exceptional skills in stakeholder management and collaboration with cross-functional teams.
• Demonstrated success in designing and implementing high-potential talent programs and succession planning.
• Strategic mindset with a focus on diversity, internal mobility, and capability gap analysis.
• Empathetic leader with experience coaching, developing, and empowering a growing internal talent acquisition team.

About Treatwell:

Hi, we're Treatwell. Nice to meet you.

We're a team of 700 passionate and brilliantly talented people across Europe. We're the industry's smartest salon management software, all connected to Europe's leading bookings platform, working with over 50,000 salon partners across 13 countries, processing over 8 million bookings every month. And .breathe.

But we're not done yet. We're on an exciting journey to digitally revolutionise the hair and beauty community.

If this excites you, we might just have the role for you.

We'll treat you with:

• 28 days holiday, plus bank holidays.
• Monthly £40 Treatwell vouchers so you can treat yourself too.
• Mental health support through our partnership with Plumm.
• Benefits platform offering cycle to work scheme, high street discounts, and other perks.
• Growth funds for you to develop and grow with your team.
• A beneficial pension scheme and enhanced parental pay & leave policy.
• A dynamic organisation with Thursday drinks in the office.

Equal Ops:

Treatwell is an 'Open to All' employer and warmly welcomes everybody to the team. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.