Assistant Production Coordinator

The company is one of the UK s leading film production and TV equipment rental houses. We offer storage, maintenance and technical support to film crew working in the industry. We are a young company, but our commitment to innovation, technical excellence and customer support has quickly established us as a leading company within the industry and we service many of the high-end feature films, TV productions and TV commercials in the UK.

We are seeking an Assistant Production Co-ordinator, to become an integral part of our growing and very busy production support team. This exciting opportunity is often highly pressured and requires a self-motivated, focused and highly organised individual with excellent communication skills and a strong work ethic to help us support many of the biggest feature film and TV productions based in the UK.

Ability to multi-task, attention to detail and a positive can-do attitude is paramount. You will be proactive, personable and conscientious.

Role and Responsibilities
• Assisting the production team, responding to client emails in a timely manner.
• Building customer quotes using kit lists, schedules and co ordinating equipment availability.
• Supporting accounts with customer purchase orders and account queries.
• Liaising with internal departments on support requests, repairs and logistics.
• Raising and maintaining purchase orders
• Researching/updating the customer databases and asset management system
• Forwarding incoming emails to the correct departments
• Answering the office phone and helping with customer and supplier queries
• Preparing/sending official company documents as required
• Attending networking events, when required.
• Client outreach

Candidate Requirements
• Excellent verbal and written communication skills
• Common sense and initiative, with the ability to work unsupervised under pressure
• Ability to work to tight deadlines often whilst multitasking numerous accounts.
• People skills must be able to build strong relationships and customer rapport.
• Conscientious with a positive can-do attitude
• Ability to learn at a fast pace
• Strong organisational and time management skills
• Flexibility the company priorities often change unexpectedly, candidate needs to possess the ability to switch tasks at short notice, to meet the business needs
• Discretion - working in highly sensitive areas of film production
• Computer literate strong competency with the MS Office suite Outlook, Excel, Word

Desirable but not essential previous experience:
• Apple OS with ability to learn new programs quickly
• Previous experience of CMS tools would be beneficial
• Interest in film

Working Conditions
• 42.5 hours per week, 8:30am to 5pm which includes a 1 hour lunch break - with flexibility
to work outside of these hours if required
• Monday to Friday
• Holiday - 20 days per year plus UK bank holiday