Employee Relations Specialist

We are recruiting an ER specialist to join our People team and deliver a first class customer focused Employee Relations service by providing specialist support and advice, predominantly over the telephone, to colleagues throughout our business.

This would suit someone who is already in an advisory position either ER or HR and wants to develop their career further.

The type of support you will be providing is diverse, for example, one minute providing coaching to line managers on how to approach a difficult conversation and the next providing expert input to a challenging case.

Responsibilities:

• Resolving and responding to employee relations related queries escalated from the ER Advisory team, or via the ER Manager, you will ensure all query resolutions are captured and resolved.
• Working closely with the other ER Specialists and ER Advisory team, you will apply relevant employee relations approaches and solutions, in line with our ER / People support model, to provide clarity and support to our Managers, business leaders and teams.
• Consistently delivering a professional and proactive approach, enabling managers to achieve their objectives, through coaching, and the provision of ER advice that is prompt, persuasive, effective, and evaluates risk. This will include areas such as: Performance Management, Disciplinary, Grievance, Absence Management, Diversity, Tribunals etc.
• Providing training to the ER Advisors, being a role model and offering support and guidance where appropriate.
• Supporting changes to and / or the implementation of any new ER policies and procedures. Working collaboratively with colleagues to ensure full understanding and embedding of new ways of working.
• Proactively identifying trends and opportunities to improve the ER support and service for our people. Working collaboratively with colleagues to use this insight to evolve and develop ER approaches and solutions.
• Working closely with colleagues in the People Team, business teams for Employment Tribunal cases; gathering information, managing and coordinating all activity required throughout the process
• Working in collaboration with our Group Organizational Change Team on Group-wide project implementation
• Acting as a visible advocate and role model, creating an environment where our values are consistently demonstrated through your own and colleague’s behaviours.

We are looking for someone who has Employee Relations case management experience including disciplinary, grievance, performance, absence, ill health, flexible working, redundancy, contractual changes, TUPE and management of Employment Tribunal Claims.

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.