Account Manager - LCV Remarketing
Location: UK
- £40,000 - £50,000 Basic Salary
- Company Bonus Scheme
- Company car or Car Allowance
- Private Medical
- 33 days holiday
- Pension
The Company
This high growth Automotive Vehicle Remarketing company has a fantastic name and reputation across the industry with their dealer group, car manufacturer and fleet customer base. They have a vast range of stock which allows them to cater to both the general public and their industry vendor partners, selling in excess of 100,000 vehicles per annum.
Our client has a highly experienced leadership team and with the business being under pinned with market leading technology, this allows them to offer both physical and digital auctions to their customers.
A truly unique opportunity for an LCV professional to work in a high growth business, with limited risk, who have a fantastic name and reputation within the automotive sector.
The Role
We're looking for an experienced Light Commercial Vehicle (LCV) professional to manage our clients key accounts across the UK. The successful candidate will be responsible for leading and managing a portfolio of accounts, ensuring account growth, the highest level of customer satisfaction and operational excellence.
This role requires a driven, organised individual who can think strategically and develop innovative solutions to their clients challenges.
Key Responsibilities:
- Develop and Implement Strategic Account Plans: Create tailored account strategies to meet client needs, driving long-term growth and retention through customised solutions and proactive engagement.
- Build and Maintain Strong Client Relationships: Foster deep, trusted relationships with key stakeholders, acting as the primary point of contact to ensure high client satisfaction and loyalty.
- Identify Growth Opportunities: Continuously analyse client portfolios to identify upsell and cross-sell opportunities, driving revenue growth through additional product or service offerings.
- Monitor Client Performance and Satisfaction: Regularly review account performance metrics and client feedback, addressing any issues promptly and implementing improvement plans to enhance client satisfaction and retention.
- Collaborate with Cross-Functional Teams: Work closely with internal departments (e.g., sales, marketing, buyer services) to align on client goals, ensuring seamless delivery of services and support for account growth initiatives.
Skill Set and Experience Required:
- Understanding LCVs (Light Commercial Vehicles) or vans is crucial to succeed in managing our clients dealer, leasing and vehicle rental customers.
- Deep understanding of vehicle remarketing processes, including stock management, auction strategies and residual values.
- Ability to analyse market trends, client data, and sales metrics to identify opportunities for growth and areas for improvement, driving data-driven decision-making.
- Proven ability to communicate effectively with clients, stakeholders, and internal teams, coupled with strong negotiation skills to secure favourable terms and agreements.
- Excellent organisational and project management skills to handle multiple accounts, ensure timely execution of strategies, and meet client expectations and deadlines.
- Demonstrated ability to understand and anticipate client needs, providing tailored solutions and exceptional service to foster long-term relationships and high client satisfaction.
If you are interested in this role and have the necessary experience and skills, please apply for immediate consideration and interview. For further details about the role, please contact Chris on email - chris.brewer@ecwsearch.com
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