Sales Administrator
Location: Heckmondwike, West Yorkshire
Salary: £27,000 - £29,000 per annum
Elevation Recruitment is delighted to be recruiting an experienced Sales Administrator to join our client's thriving team in Heckmondwike. This role is designed for a seasoned professional with a strong background in sales administration and B2B customer service.
Sales Administrator Key Responsibilities:
- Customer Relationship Management: Cultivate and maintain strong relationships with existing clients, ensuring their ongoing satisfaction and loyalty
- Order Coordination: Oversee the entire order lifecycle, from initial receipt through to final delivery, ensuring all processes run smoothly and efficiently
- Sales Analysis: Analyse sales data to identify trends, forecast demand, and generate actionable insights for the sales team
- Client Onboarding: Facilitate the onboarding process for new clients, ensuring a seamless and positive experience from the start
- Internal Collaboration: Work closely with other teams to coordinate order fulfilment and resolve any issues that may arise
- Issue Resolution: Quickly and effectively address any customer complaints or issues, ensuring a high level of client satisfaction
- Documentation and Compliance: Ensure all sales documentation is accurate and complies with company policies and regulatory requirements
Skills needed of the Sales Administrator:
- Proven experience in a sales administration or account management role
- Exceptional verbal and written communication skills, with the ability to build and maintain strong customer relationships
- Excellent organisational and multitasking abilities, capable of handling multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving skills, with a keen eye for detail
- Collaborative, supportive, and able to work effectively as part of a team.
If you are proactive, detail-oriented, and passionate about delivering exceptional customer service, we want to hear from you!