Rebate Administrator

Rebate Administrator
Location: Wooburn Green, Bucks
Salary: 30,000 - 35,000

Benefits include:
Annual bonus
Hybrid working, with 2 days per week at the office
Free parking with EV charging points
Comprehensive benefits package including pension, health insurance, group life insurance, and income protection
The opportunity to bring your dog to the office!

About the Role:
This is a great opportunity to join an innovative and entrepreneurial company with a dynamic approach to its business. We are currently seeking a motivated Rebate Administrator to join our clients team at their Head Office in Wooburn Green. If you thrive in a fast-paced environment, are highly organised, and have a passion for solving customer queries, this role is for you!

Key Responsibilities

Manage Rebate Programs within the CRM
o Collaborate with Business Units (BU) monthly to implement approved changes
o Update member information to ensure accurate rebate allocation
o Ensure all customers with rebate contracts are reflected in the CRM system
o Maintain Rebate Program Templates in line with commercial policy
o Liaise with IT to report and track technical issues related to the rebate program

Customer Support & Queries
o Serve as the first point of contact for rebate customers, resolving any queries effectively
o Analyse both internal and external rebate and Free of Charge (FOC) claims, ensuring accuracy and addressing discrepancies
o Send rebate statements and detailed breakdowns to customers

Accounting & Administrative Tasks
o Generate rebate uploads and input them into accounting software
o Provide occasional administrative support to the CRM team

Requirements
Experience in rebate or CRM management is advantageous
Excellent organisational and communication skills
Ability to work independently and manage multiple tasks
Proficiency in Microsoft Office (Excel) and CRM systems
A proactive, problem-solving attitude

Next Steps
If you are ready to take on a new challenge and work in a supportive and forward-thinking environment, please get in touch and apply today!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.