Information Technology Support Analyst

IT Support Analyst

Salary Up to £30,600 + Bonus

Hybrid Working

Coleraine

CPS Group are currently working with a well-established business who are going through a period of exciting growth and are looking for a new IT Support Analyst to join the team.

In this position you would be working as a part of the IT Service Desk team helping to deliver an outstanding IT service by providing desktop, remote and infrastructure support.

Key Responsibilities:

• Providing 1st/2nd line onsite and remote support
• Support a range of software applications including Office 365, Sage X3 etc.
• Administer Windows servers in physical, Azure, and VMWare environments
• Provide support for PC’s, Smartphones, Tablets, and Printers both onsite and remotely

Candidate Skills/Experience:

• Previous experience in a similar position
• Good knowledge of network and PC operating systems including Windows Server, Azure, and VMWare environments
• Strong knowledge of Microsoft Windows 10/11
• Good understanding of LAN/WAN networking and the ability to troubleshoot network issues
• Prior experience managing deployments/rollouts of PC’s, phones and servers

Contact: Matt Jacob – CPS Group UK