Cooper Lomaz Recruitment
bury st edmunds
Full Time
Permanent
Job Title: Application Support Specialist
Location: Bury St Edmunds
Salary: £35,000 - £40,000 per annum
Cooper Lomaz is delighted to be supporting a local SaaS business in their search for a Application Support Specialist to join their expanding team. This position is available on a full-time, permanent basis. You will be joining at an exciting time as the business continues to invest in the team, enhancing both the team and the service they provide.
Role Overview:
You will be joining a business that fosters collaborative working, operating in a modern, open-plan office where you will be supported by senior colleagues. Your primary responsibility will be providing remote, customer-facing application support. This includes triaging tickets, and responding to inbound phone calls and emails related to issues with the products they produce. You will work closely with the wider IT team, reporting persistent issues with products to the relevant team members.
Role Responsibilities:
Required Skills:
Salary & Location:
A driving licence is not essential for the role; however, the office is difficult to reach if you do not live locally. Candidates outside of Bury St Edmunds are recommended to drive, and parking is available onsite.
Think you’re a good match? – Apply Now!
Cooper Lomaz Recruitment
bury st edmunds
Full Time
Permanent