Offer Setup Administrator
9 Months
London – Hybrid
£200 - £225p/d PAYE
Role Brief:
We’re looking for colleagues from Retail to join the team to help support this growth with highly reputable brand with retail industry. We have the opportunity to join the team on a 9 month secondment, with the potential opportunity for a permanent role. This career broadening opportunity will give colleagues the opportunity to learn more about Digital & Data, and Marketing.
- Creating and maintaining promotions in the various systems across all marketing campaigns
- Including setup and maintenance on OMP platform, Beanstore (for Retail), WCS (for online) and Ecrebo
- Liaising with other business units to ensure the information we are working with is up to date and relevant – to avoid issues where offers go live with outdated/incorrect product lists
- Thorough testing of promotions before they go live to ensure accurate setup against business request
- Managing and investigating queries related to promotion set-up
- Providing advice and resolving queries from Business Units and stores
- Looking after the relevant Yammer pages to answer queries and identify issues from store staff or other colleagues
- Liaising with Operational team to ensure that store and customer care colleagues are aware of any major changes to ensure they can deal with queries appropriately
- Participate in working groups to improve offer set up, working closely with data and technical teams to design and test new ideas and deliver to the customer at pace
- Demonstrate strong organisational skills to ensure that workload can be managed in balance with operational requirements and changing priorities
- Exploiting new systems and processes to improve efficiency
- To be flexible in the role to meet needs of the team
- Own and drive your own training and development plan
Technical Skills
- Excellent communication skills, effective at all levels, and communicates using a customer and commercial focus
- High organised
- Strong attention to detail
- Ability to work with reactionary trading changes; subsequently prioritising workload
- Develop relationships with appropriate areas across the business
- Adapts to changing priorities positively
- Acts with pace to deliver high standards on time
- Excellent English language written skills
Systems Skills
- Basic to Intermediate Microsoft Office skills with intermediate excel skills and ability to learn other systems quickly
- Knowledge of the Till Systems would be an advantage