Company Description
Liang & Eimil is a London-based luxury furniture, lighting, and accessories provider catering to the interior design industry. With a focus on unique designs and creative solutions, we aim to add value to our clients' businesses by offering quality, design, and exceptional service. Our innovative modern collections are inspired by classic designs and intended to enhance interior visions.
Role Description
This is a full-time on-site role for a Trade Account Manager at Liang & Eimil in the London Area, United Kingdom. The Trade Account Manager will be responsible for managing trade accounts, building strong relationships with clients, facilitating orders, providing product information, and ensuring client satisfaction. The role involves collaborating with internal teams to meet client needs and achieve sales targets with main responsibilities as following:
- You will pro-actively nurture existing relationships and develop new opportunities to maximise sales and achieve your sales targets and departmental KPI’s.
- Managing and building long-term relationships with spending accounts, identify opportunities from existing customers, develop products and plan for future growth whilst managing their day-to-day requirements.
- Proactively generate leads, qualify leads and run new business sales cycles from end to end to proactively generating sales.
- Identify potential new customers and develop a strategy around product and service to optimise sales and profit.
- Develop and execute account strategies to ensure the customer perception of value leads to high customer renewal rate.
- Manage all aspects of the sales process including lead management, negotiation, account care and will play an integral role in the overall success of the sales team.
- Acting as the main point of contact for direct opportunities and partner queries and you will ensure the timely response and effective outcome for all inbound queries from your allocated accounts.
- Maintain accurate and up-to-date records on all account activity within CRM database and submit monthly reports on progress.
- Develop ways to improve the customer experience and build loyalty to the company.
- Attend meetings (outreach visit and showroom appointments), conferences, exhibitions as required (when current situation permits)
- Proactively booking showroom appointments to gain more business.
- Respond to any internal enquiries.
- Experience in working with online/offline retailer to developed strategies to increase sales under the brand awareness.
SKILLS REQUIRED
- Solid B2B sales experience in home furnishing industry with 2 years in account management and business development and demonstrating the ability to successfully meet set goals.
- Can demonstrate where you have reached your sales targets.
- Goal orientated and used to working to targets and KPI’s.
- Experience in account management and customer relationship building
- Knowledge of the interior design industry and luxury market
- Ability to work effectively in a fast-paced environment
- Proficiency in CRM software and Microsoft Office suite
- Attention to detail and organizational skills
- A background in sales, business, or a related field
- Strong sales and negotiation skills
- Excellent communication and interpersonal abilities
- Ability to present well, deliver results, meet deadlines, and manage time effectively.
- Commercial mind - always on the lookout for revenue opportunities
- You are a natural multitasker and passionate about design.
Benefits includes:
- Competitive salary, commission on sales
- 23 days annual leave, plus bank holidays