Credit Controller


Company 

The Portfolio Group

Location 

Burbage

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£23,000 - £24,000 Per Annum

Job Requirements/Description

Credit Controller

5 days a week in office
Based in Hinckley

Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for a Credit Controller to play a crucial role in supporting cash collection efforts for our client.

Why This Role?

As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and customer focussed approach. Your will be responsible for hitting collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key.

What You'll Do:

  • Engage with clients about their overdue accounts.
  • Resolve payment and service queries, primarily via telephone.
  • Own client service issues, identifying root causes and providing effective solutions.
  • Navigate client databases to investigate and respond accurately.
  • Deliver 'Super Service' in all client interactions.
  • Process debit/credit card payments.
  • Collaborate with the local team to streamline client accounts and internal processes.
  • Prepare comprehensive case histories when further action is required.

What You Bring:

  • Strong client service skills, focusing on rapport building and issue resolution.
  • Excellent verbal and written communication abilities.
  • High attention to detail with strong administration skills.
  • Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service.

48472CH
INDMANJ

Company 

The Portfolio Group

Location 

Burbage

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£23,000 - £24,000 Per Annum

An error has occurred. This application may no longer respond until reloaded. Reload 🗙