Job Requirements/Description
Planning Support Officer (P00929)Job IntroductionMain ResponsibilitiesThe Ideal CandidatePackage DescriptionPlanning Support Officer(P00930)Starting salary £26,237pa with potential progression to £28,076pa on achieving designated skills and experience37 hours per week (hybrid working)Are you looking to take the first steps in your planning career as part of an ambitious service?Welwyn Hatfield Borough Council are looking to appoint a new Planning Support Officer to work as part of the Development Management service. The successful candidate will provide technical, administrative, and procedural customer support, including all applications and appeals that come through the service.The Development Management service take a huge amount of pride in the standard of customer care they provide, and it will be up to you to maintain this. As well as providing skilled and knowledgeable support, you’ll also take responsibility for developing the electronic and manual record systems - ensuring they are completely up to date and as efficient as possible.Working with a keen attention detail, the council will look to you to assess the validity of planning, and other, applications - as you determine the requirements for planning permission and the associated fees. Whilst previous planning experience is by no means essential, it would undoubtedly be a benefit. You’ll need the ability to analyse and interpret data, as well as researching and presenting this data effectively.What we are really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.Remote assessments will be held on 11 November 2024.Central locations in the Borough with excellent public transport links and local amenities Automatic enrolment into the Local Government Pension Scheme (Career Average Pension Scheme) The opportunity to buy and sell annual leave to increase work-life balance flexibility Annual leave ranging from 25 to 33 days per year plus Bank Holidays (dependent on grade and length of service) Access to the Council’s Flexi Time Scheme (post dependent) to achieve a healthy work life balance A structured induction program from day 1 to support your success in your role 24 hour a day access to the Employee Assistance Scheme Cycle to Work SchemePlease See Attached Documents on customer career site