The Head of Compliance works as an integral part of the Cisilion Operations team, and has overall accountability for making sure that Cisilion meets its compliance objectives.
Compliance includes but is not limited to Information Security, Quality Management, Data protection and Health and Safety. This can include working with internal / external auditors, and clients to ensure that company objectives are met.
Cisilion is a Global IT Solutions and Managed Service Provider that is fuelled by trust, agility, and excellence. We have combined our collective expertise over 23 years to deliver on our client’s business objectives backed by 25+ industry awards, 100% organic revenue growth since 2019, 60%+ 3-year headcount growth with 250+ clients across the world. We hold Gold Partner status with Cisco and are a Microsoft Solutions Partner.
KEY SKILLS
Essential:
- Thorough understanding of the technologies used by the organisation .
- ISO Internal Audit qualified.
- Demonstrable knowledge of ISO 9001 and 27001 standards.
- Thorough knowledge of the technologies delivered to customers.
- Knowledge of Data Protection including GDPR regulations .
- Understanding of the key Cyber Security Frameworks.
Desirable:
- Very desirable to have worked within the IT Solutions/VAR/MSP industry
- Experience delivering or supporting an information security management system.
- Degree or equivalent.
- IT provider DORA knowledge
- Knowledge of Network, Virtualisation and Security technologies.
- Knowledge of collaboration applications, e.g. Webex, SharePoint, Teams.
KEY TASKS
Main Responsibilities:
Information Security and Data Protection
- Ensuring that we maintain the ISO 27001 certification of the organisation.
- Maintain the organisations Cyber Essentials status.
- Ensure that we meet our obligations under data protection and GDPR.
- Ensure that all of our services are delivered with security in mind in their design and delivery Lead by example and provide good security guidance and advice on best practice to staff at all levels.
- Provide high quality guidance and assistance to departmental staff in projects with challenging information security requirements.
- Responsible for monitoring and resolution of security incidents within the Cisilion IT estate.
Health and Safety
- Accountable for ensuring the organisation meets its obligations regarding Health and Safety.
- Maintain the organisations CHAS certification status.
- Monitor Health and safety training levels including CSCS card equivalents, Construction regulation training, RAMS, and other pertinent training.
- Review RAMS for complex projects as required and review general RAMS generated for customer work periodically to ensure that they remain appropriate.
Quality Management
- Ensuring that we maintain the ISO 9001 certification of the organisation.
- Drive Quality and information security improvements across the organisation.
- Monitor and meet with key department heads in order to capture quality metrics and document trends and potential areas of improvement.
General
- Work closely with the Operations Director on the strategic direction of compliance and the requirements of the business.
- Be proactive in making recommendations for updates to policies & procedures as required.
- Develop and maintain excellent working relationships with the rest of the organisation to champion information in everything we do.
- Maintain high levels of professional conduct, including but not limited to: co-operative engagement in tasks set; the exercising of initiative to suggest, through line managers, improvements to the service.
- Provide clear and professional styles of communication at all times.
- Responsible for ensuring that business continuity and disaster recovery plans are in place, and tested to ensure continued business operation during adverse events.