Ocean Freight Trade Support Clerk

We are actively seeking a highly motivated and proactive individual with expertise in ocean freight. You will be responsible for building and maintaining strong relationships with customers, carriers, and suppliers to negotiate and confirm rates effectively

Main Duties
Receive customer quotations via varying methods - email / online portal etc
To cover Ocean - Imports / Exports / Cross Trade
Negotiate rates with carriers / hauliers / suppliers and confirm availability of equipment and agree prices where no tariff exists, to maximise cost-effectiveness.
Prepare and submit customer quotations and proposals within agreed timeframe
Work within our in-house system to create and issue quotations
Communicate with customers to manage and follow up all quotes to obtain feedback to measure, analyse and circulate to the relevant teams, adjusting pricing where possible to ensure we secure opportunities.
Track success/failure rate of quotes, reporting back to management
Develop and build relationships and provide the highest level of customer service to all customers
To produce strategic tariffs when required to ensure effective workload and to ensure these tariffs are kept up to date and relevant
Monitor carrier websites and notifications
Engagement with ocean freight operational teams to ensure smooth handover of secured shipments

Experience required

Industry and operational knowledge of Ocean freight
inbound, outbound, and cross trade
An understanding of how to influence the profitability through effective pricing
Able to cope and accustomed to working under pressure to meet fixed deadlines
Strong numerical and commercial skills
Excellent written and verbal communication skills
Excellent attention to detail

Package and Benefits
- Salary 30,000 to 35,000 experience dependent
- Pension
- 22 days holiday to start
- Rewards and Discounts
- Heath care plan
- Cycle to work scheme
- Social events
- Free Parking
- Plus more